Field Installation Technician

Location: Newtown, PA

Type: Full Time

Min. Experience: Entry Level

Xyntek is looking for qualified Field Installation Technicians to support turnkey system integration projects within the life science industry that make use of IT, automation & control technology.  Specifically, support of projects in the manufacturing & packaging environment and track & trace serialization of pharmaceutical products.  Wherein, the Xyntek Field Installation Technician is an integral contributor to the Xyntek Engineering delivery team.

 
Activities performed by Xyntek Field Installation Technicians include, in general, performing turnkey technical services for the implementation of new & existing equipment installations/integrations, configuration, maintenance & support.   The Xyntek Field Installation Technician provides direct project support on various automation system platforms including, but not limited to, manufacturing/packaging equipment, PLC systems, SCADA systems, machine vision systems, robotic systems, conveyance systems, and various printing technologies.

 
In addition, the Xyntek Field Installation Technician has direct involvement in all stages of equipment/solution installation projects, including but not limited to, installing control software, firmware, and device drivers, PLC/Control system configuration, monitoring computer processing systems, diagnosing & troubleshooting system & device issues, electrical wiring, performing qualification testing of equipment & systems, and assisting in the delivery of end user training and support.


The ideal candidate will be able to work accurately and diligently and will possess great problem-solving abilities in order to fix issues successfully and quickly.  The technician should have a strong knowledge and broad understanding of various hardware and software systems and operating systems and possess excellent equipment/system troubleshooting abilities and communication skills.  Familiarity with industry specific manufacturing and packaging equipment and previous hands on experience with equipment/system installation & integration is preferred.  
 

With up to 50% travel, both domestically and internationally, our technicians exhibit a wide-reaching presence at our client’s production sites and are the tangible extension of one of the many benefits that Xyntek provides to its clients through the delivery of our turn key hardware and software systems.

Responsibilities:

  • System Design & Documentation
    •  Assist in the development & review of system specifications and user manuals;
    • Assist in the review and confirmation of system as-built electrical and mechanical drawings.
  • Equipment/System Setup & Testing
    • Support receipt of equipment deliveries, unpacking/uncrating, and distribution of machinery, devices, and documentation to designated areas and recipients;
    • Performance of quality assurance activities with respect to verifying the state of received equipment/software from vendors, partners, and clients;
    • Preparation of equipment for initial powerup, including installation of power supply cables and continuity testing;
    • Installation and configuration of equipment/system communication cables, switches, and other networking devices;
    • Installation & configuration of equipment software,  devices and associated sensors;
    • Performance of basic Microsoft Windows configuration activities (permissions, user groups, network settings, system backups, etc.);
    • Assist in factory acceptance testing preparation, execution and closeout activities.
  • Equipment Installation & Testing
    • ​Travel to remote client sites and the establishment of relationship with client’s designated points of contact;
    • Coordination with other client site vendors regarding activities that are necessary to achieve a successful installation/integration;
    • Integration of equipment into existing production lines;
    • Assist client quality departments with execution of equipment/system site acceptance testing;
    • Support disaster recovery preparatory activities, including the recording of settings, backing up of software/devices, and imaging of embedded PCs;
    • Support troubleshooting and resolution of identified inconsistencies in equipment/system functions or sequence of operations;
    • Support training end-user operators.
  • Support, Troubleshooting & Repair
    • ​Assist in client support requests for issues and concerns over equipment, software, devices, and networking, etc.;
    • Assist in client support through local or remote diagnostic activities;
    • Assist in coordination and communication with Original Equipment Manufacturer (OEM) personnel regarding technical support needs;
    • Performance of equipment repair, including rewiring panels, building cables, and replacing equipment/system components.

Qualifications/Skills:

  • Associate or Bachelor degree in Information Technology or Engineering related fields is encouraged and preferred.  Completion of equivalent technical training courses and professional certification and/or previous work experience will also be considered;
  • Excellent technical writing, communication and presentation skills;
  • Excellent analysis and problem solving skills;
  • Ability to work in a team environment;
  • Ability to diagnose hardware and/or software problems;
  • Knowledge and previous hands-on experience with basic electrical & mechanical tools;
  • Strong knowledge and ability to use the most common IT & computing tools (Windows operating systems and Microsoft applications);
  • Familiarity with basic networking principles;
  • Individual must possess a valid driver's license that is in good standing.

About Xyntek

Established in 1986, Xyntek, Inc. is an Information Technology and Automation Systems Engineering Consulting, Design, Development, and Implementation firm.  Our solutions and services are provided to Fortune 100 companies within various industries, including:

- Pharmaceutical / Biotech
- Medical Device
- Healthcare (Hospital IT)
- Government and Department of Defense (DOD)

Benefits:

At Xyntek, employees are our most valuable resources, and an integral part of our success. We work hard and play to win. Xyntek offers excellent benefits, competitive salaries, and a high energy work environment. Benefits include:

• 100% paid Health insurance covered by the company. No deductions are made from employee's paychecks.
• 100% paid Dental insurance covered by the company. No deductions are made from employee's paychecks.
• 100% paid Eye care plan covered by the company. No deductions are made from employee’s paychecks.
• 100% vesting in our 401K Plan with company match after one year of employment. No vesting schedule to receive and retain the company match.
• Paid Holidays.
• Paid Vacation time.
• 100% company paid lunches when working in the office.
• 100% company paid snacks when working in the office.
• 100% Company paid time, associated fees, all expenses, and travel for attendance at professional events, seminars, conferences, and shows.
• 100% Company paid social gatherings and events.

Xyntek is an Equal Opportunity Employer with a strong commitment to supporting and retaining a diverse and talented workforce.

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